Vacancies at Auto Mate

  • Sales Officer – click to view

    Sales Officer

    The ROLE

    We are looking for a highly motivated, genuinely passionate person as Sales Officer. The most important criteria for the job is your passion and technical knowledge of Automobiles and a strong desire to deliver on customer satisfaction.

    JOB DESCRIPTION

    1. Answer customer queries on all sorts of order related queries through means of emails, messages and phone calls.
    2. Follow through the entire order cycle from the moment an order is made to the final delivery.
    3. Facilitate root cause investigation and follow through on corrective actions

    SKILL SETS

    1. Has to have EXCELLENT communication skills (perfect verbal and written English and spoken Marathi  and Hindi)
    2. Has a valid 4 wheeler driving license and can drive
    3. Has extensive and in-depth knowledge of knowledge of automobiles, including technical details
    4. Is computer proficient
    5. Has laser focus attention to detail
    6. Is hardworking and driven person
    7. Is a proactive problem solver
    8. Is really passionate about his job
    9. Can think on his feet
    10. Is a go getter
    11. Has a pleasing personality
    12. Can meet targets and deadlines
    13. Can work under pressure

    ROLES AND RESPONSIBILITIES

    1. Identifying, developing and implementing sales strategies (Product sales and Service Sales)
    2. Cultivating the company’s reputation in the market, creating awareness about Auto-Mate India’s Products.
    3. Responsible for helping the customers to fulfill all their queries satisfactorily.
    4. Responsible for maintaining high quality service to clients.
    5. Monitoring the delivery schedules, preparing regular reports and updates.
    6. Ensuring superior customer service levels and higher customer satisfaction.
    7. Organizing and participating in Exhibitions
    8. 24/7 availability over phone, including weekends – THIS IS THE MOST IMPORTANT POINT